Debt Consultant – From 0 to Hero, Debt Recovery-Debt Collector.
Course Description
This course is designed for effective debt collectors, we will teach you all the legislation in place and techniques to be used for you to collect on unpaid bill.
Whether it is a difficult clients, with our lab we will show you through the call Model, how to deal with them and make them pay. If you company invest 1$, you should collect 1.5$, with us we will take you through “the cost ” system.
The most important thing in debt collection industry is how a debt consultant maintain the “daybook”, give us time to take you there.
Chap I Terminology
Chap II Debt Collector Acts
Chap III National Credit Acts
Chap IV Prescription Acts
Chap V Liquidation, Sequestration, Debt Review et Administration
Chap VI Debit Order and Debit Order Script
Chap VII Cost generation and recovery
Chap VIII Negotiation
Chap IX Soft Skills
Chap XI Effective Communication
Chap XII. Daybook management
Chap XIII QA score card
Chap XIV Debt collection call guide
Chap XV Computer skills
Chap XVI Bonus: CV, Interview, Labs (Call Model: WPC, CPC, RPC)
Chap XVI Bonus: CV, Interview, Labs (Call Model: WPC, CPC, RPC)
Chap XVI Bonus: CV, Interview, Labs (Call Model: WPC, CPC, RPC)
