S/4 HANA Stock Room Management and ECC SAP WM Support Course, Roles of Support Consultant and sample Tickets.
Course Description
In this course, one can learn about the below topics
- The roles and responsibilities of a Support Consultant. Day to Day Activities of the Support Consultant and Support Lead is explained
- And also explained about Service Level Agreements and different priorities like Very High, High, Medium, and Low.
- Explained the level of tickets like L1, L2, and L3 based on the criticality
- Few samples are provided for the tickets
- Difference between the Criticality and the Priority of the tickets
- Explained the difference between Core Team Members and the End Users
- Different Support Tool names are given
- Handling the tickets based on SLA
- Planning the daily activities during Support Projects
- Value addition to the Role
- Different Tools in the Market are listed
- SAP Warehouse Management Hyper care sample issues with solutions
- SAP Warehouse Management Support Issues with solutions
- SAP Warehouse Management Configuration changes related sample tickets
- SAP Warehouse Management Program change related sample tickets
- SAP S/4 HANA Stock Room Management vs SAP Warehouse Management. This helps to understand the future of SAP WM in S/4 HANA. Entire knowledge in SAP WM will be helpful on S/4 HANA also.
- SAP Quizzes helps to revise the knowledge which was gained from the course
Free
$74.99
